Vendor Code of Conduct
Vendor Code of Conduct
Aritzia’s Vendor Code of Conduct (‘Code’) sets the minimum expectations on social responsibility for Vendors and facilities. At Aritzia, our objective is to conduct our business to the highest level of ethical standards and social responsibility. We have used the Ethical Trading Initiative (ETI) Base Code, UN Universal Declaration of Human Rights, and International Labour Organization (ILO) conventions as a guideline to develop our standards as well as Aritzia's values, judgement, and principles.
Aritzia’s Vendors must comply fully with all legal requirements relevant to the conduct of their businesses and must adopt and follow practices which safeguard workers’ rights, safety, and protection of the environment.
It is our intent to only develop Partnerships with Vendors who are committed to meeting the standards outlined below.
Freely Chosen Employment
- All labour must be voluntary.
- Vendors cannot use forced, illegal, or prison labour, nor can they engage in human trafficking or slavery.
Freedom of Association
- Vendors will respect the legal rights of workers to freely, and without harassment or undue penalty, participate in worker organizations of their choice.
- Worker representatives will not be discriminated against and will be able to carry out their responsibilities in the workplace.
- Where, for legal reasons, independent freedom of association or collective is restricted, vendors allow parallel means for association and bargaining.
Safe and Hygenic Working Conditions
- Vendors will ensure that workers are provided with a safe and healthy work environment, including but not limited to facilities, accommodation, canteens and toilets.
- At a minimum, Vendors will comply with local health and safety regulations including building and structural as well as fire and electrical regulations.
- Clean food storage and preparation facilities will be provided if appropriate, and in all cases, clean and potable water will be provided free of charge to all workers.
- New and existing workers shall be provided with regular health and safety training.
- Women who are pregnant will not be required to do work that is prejudicial to the health of the mother or child.
- Vendors must not use child labour, in line with relevant ILO conventions and national law
- No hazardous or night work is to be completed by any young worker under the age of 18.
Wages & Benefits
- Vendors will comply with the local requirements for wages and benefits or according to prevailing industry standard. If the two are conflicting the higher standard will be applied.
- At a minimum, wages must always be enough to meet basic needs and to provide some discretionary income.
- Workers will be provided with clear and written information (e.g. pay checks) at least monthly.
- There will be no deductions from wages without the prior written consent from workers or unless permitted under applicable law. All deductions must be recorded.
- Vendors will ensure that the total hours worked do not exceed 60 hours in any seven day period inclusive of overtime, unless exceptional circumstances occur which can be evidenced.
- Overtime must be voluntary and workers must be compensated according to local law or industry standard (whichever is higher).
- Vendors must give workers a 7th day of rest, i.e., work a maximum of 6 consecutive days or where permitted by national law 2 days off in every 14 day period.
- Vendors will not practice any form of discrimination in hiring and employment, inclusive of discrimination on the basis of age, race, colour, sexual preference, gender, religion, disability, marital status, union membership or political affiliation.
- All work performed must be on the basis of a recognized employment relationship established through applicable law and practice.
- Every worker shall be entitled to a written contract, in their own language, that stipulates conditions for the employment.
- Obligations to workers, under labour or social security laws and regulations arising from the regular employment relationship, shall not be avoided through the use of labour-only contracting, fixed-term contracts or through apprenticeship schemes where there is no real intent to impart skills or provide regular employment.
Harsh or Inhumane Treatment
- Vendors will treat workers with respect and cannot use or threaten to use any form of physical, sexual, psychological or verbal abuse, harassment or intimidation.
- Vendors will have formal grievance and disciplinary procedures in place.
Entitlement to Work
- Vendors will only employ or use workers with a legal right to work in the country. All workers, including migrant and employment agency staff, must be validated by the Vendor for their legal right to work by reviewing original documentation.
- All original right to work and identification documentation must be retained by the worker.
- Vendors will only use registered employment agencies.
Subcontracting & Homeworking
- Vendors are not permitted to sub-contract any part of the work without the express written consent of Aritzia.
- Any Vendors or homeworkers proposed as sub-contractors must also meet the standards outlined in this Vendor Code of Conduct
Ethical Business Practices
- Vendors shall operate in full compliance with all industry regulations and applicable laws as well as Aritzia’s business requirements.
- Where there are two conflicting laws, the most stringent will apply.
- Vendors must conduct their business ethically without bribery, corruption, or any type of fraudulent business practice.